We do business differently to give you the edge
No two estate agents are the same. And we're certainly not an average estate agent. But the differences are pretty significant when you put them under the microscope. One of the most important differences between employing a good agent versus a great agent is about 5 to 10% of the sale price achieved for your property. So therefore, your home is always worth more with Rolstons.
Here's how we work differently for your benefit:
Our personal approach
Our business is about people, not just property. It's about recognising how difficult and demanding moving home can be and working hard to provide a service that makes the entire process as simple and efficient as possible. - for all parties concerned. We know the property business inside and out. We use our knowledge to improve the way property is sold or let through innovations such as customer focussed opening hours and our constantly updated website.
We go the extra mile
One of the greatest frustrations with property transactions is needing to be kept informed of the progress by your agent. Here are four words that motivate us: YOU HAVE A CHOICE. Whether renting an apartment or selling your country house, we know that if you get excellent service, you will want to work with us again and again. That's why we devote so much of our time to communicating, keeping clients up to date on progress, discussing issues, conveying viewing feedback, offering advice, removing unnecessary administration and making buying, selling or renting as problem-free as possible. We don't shirk at the difficult calls either - if things aren't going as they should be, we will look over why and discuss the solutions with you. The key to a successful transaction is how you and we get there.
Independence means performance
We are privately owned and operated. We cherish our independence because it motivates us to care about everything that happens within our company. We understand that to stay at the top; you need to be ahead of the game. That's why we invest significantly in new technology and our people and fiercely protect our independence. You can get a flavour of what independent thinking creates when you visit our office - positioned at a strategic location that welcomes hundreds of customers every month. What do people see when they visit us? A dynamic, result-driven, technologically advanced company that combines professionalism with passion.
Exceptional people
It takes skill and expertise to negotiate a sale or let successfully through to completion and still achieve the best possible price. That's why our people are superbly trained, knowledgable and passionately committed. They are the calibre of people you want on your side for the challenging and crucially important business of buying, selling, letting or renting.
Professional and premium marketing plan
Every property listed with Rolstons is proactively promoted to the market using the best assets in the industry - photographs, floorplans, videos and high-tech virtual tours, all captured and produced by professional technicians. Our premium marketing plan, including cutting-edge digital marketing, and featured property adverts, is standard for all properties at all price levels.
Finding more buyers and tenants
With Rolstons, your property will get maximum exposure. You'll get a strategy designed to ensure your home is seen by as many qualified buyers and tenants as possible. The more we find, the more chance you have of getting a higher price. And because we can access a bigger pool of buyers than any other agent, we've earned a reputation for getting more for our clients than anyone else.
A perfected solution
At Rolstons, we aim to be the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our client's goals. If we believe in something, we don't just think about it; we do it. Our unique structure, system and process have been developed and perfected over the years to give you an advantage when selling or letting. Don't worry; we know what works and what doesn't. Your house sale or letting will reap the rewards and benefits.
Other services
Rolstons offers a full range of property services. Whether you're a buyer, seller, landlord or tenant, we're here to help with your property journey. Learn more about our services.
How much is your property worth?
We carry out hundreds of valuations every month, giving us an intimate and unparalleled knowledge of property values in your area. Find out how much your property could sell or let for in this current market.